Customer Service

If you're not happy with your quilt for any reason, please contact us to initiate a return within 3 days of receipt. Buyer is responsible for return shipping with tracking. The original purchase price will be refunded immediately upon receipt of the return. Postage costs are non-refundable.

Orders may be cancelled free of charge within 48 hours of purchase. After 48 hours, a restocking fee may apply to cover fabrics purchased on your behalf.

Some custom sizes and custom color combinations may not be refundable. I will advise prior to purchase if your quilt falls under this category so there are no surprises.

I'm happy to answer any questions about my quilts, just shoot me a note at: TheLaughingBlackbird@gmail.com